Firm must be clearer about price fans will pay and avoid using ‘misleading’ labels about ticket quality, says CMA
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Ticketmaster has been forced by the competition watchdog to change how it advertises concert tickets, including an end to “misleading” information about the seats they are buying, after a fan backlash over its handling of the Oasis reunion tour.
The Competition and Markets Authority (CMA) launched an investigation into Ticketmaster last year, after bitter complaints from fans of the Mancunian rock group about how tickets for the band’s long-awaited return to the stage were priced.
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