Nationwide banking app goes down with customers unable to log into accounts

5 days ago 3

Rommie Analytics

The Nationwide Building Society logo appears on the screen of a smartphone in Reno, United States, on November 30, 2024. (Photo by Jaque Silva/NurPhoto via Getty Images)
Good luck if you have major bills to pay (Picture: Getty)

Hundreds of people are reporting problems logging into their Nationwide accounts this afternoon, with the app down and not working.

When we tried to log into the app, it showed a message saying ‘We’re sorry, but we seem to be experiencing a technical problem’.

There have been almost 2,000 reports on DownDetector, a real-time outage monitoring platform tracking service disruptions across websites, apps, and internet providers.

Reports began around 2.30pm and are ongoing.

A customer services rep for the building society replied to a frustrated X user: ‘Hi there, sorry, both our Banking app and Internet Bank are unavailable. We’re working to get things back to normal as soon as we can.’

NATIONWIDE APP DOWN
The message displayed by the app currently (Picture: Nationwide)

More to follow.

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